Last Updated: 3.10.2021

Privacy Policy

Factory Scene, LLC is committed to protecting and respecting your privacy. We recognize that keeping your personal information and company information secure is critical to earning and keeping your trust.

This privacy policy will help you to understand how Factory Scene uses and protects the data you provide to us when you visit our website and/or use our application. It describes the policies we use to collect, use, disclose and share with others information we collect from you and about you through our website at www.factoryscene.com (collectively, the “Site”) or through our web-based applications (collectively, the “Application”) and any related services. We take these policies and procedures seriously.

By accessing or using the Site or Application, you agree to be bound by the terms and conditions of this Privacy Policy and, if using the Application, the Terms of Service set forth therein, as they may be amended from time to time. We reserve the right to make changes to this policy at any time and your continued use of the Site and/or Application constitutes an agreement to any updated Privacy Policy as posted on this page.

Why We Collect

We collect your data to provide a better service to you, better understand your needs, improve our products and services, provide promotional emails, conduct market research and to carry out the functions and services associated with the Site and Application.

Information We Collect

This Site and Application collects information to provide you with the associated services, to power our data analytics and to improve such services. This information includes, but is not limited to:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

  • Any additional information you provide to us either through a contact form, direct email, purchasing a subscription to the Application, logging into the Application, etc. (including email, name, Company name, billing address, phone, etc.).

This information may also include details about your use of this Site and Application, including: Clicks, Internal links, Pages visited, Scrolling, Searches, Timestamps, etc.

 

Information You Provide to Us

During the course of using the Site and Application additional personal information maybe required and provided by you the user. This could include additional identification information such as name, email, company, phone and/or password.

 

Cookies

This Site and Application use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

This Website (“Site”)

Our website is hosted by SquareSpace. Cookies on the Site include both functional cookies to ensure the Site is securely served to you and analytics and performance cookies to provide views of site traffic, activity and other data. For information about viewing the cookies dropped on your device, visit SquareSpace’s website.

The Application (“Application”)

The Factory Scene Application and third party partners use cookies to provide a secure connection between the application and you and store relevant information. The information collected could include user name, company, password, other login information and other pieces of data that are required to serve the Application and related services to you. The cookies are maintained only as long as necessary to provide the services.

 

How We Use the Information

We use the information we collect for a variety of purposes, including:

  • Providing the Site and Application and all related services to you

  • Improving the Site and Application and all related services, as well as research and development of new services or improved services

  • Communicating with you regarding your account, changes to the Site, Application or related services, and promotional materials

  • Responding to requests or inquires from you

  • Providing support or technical assistance

  • Administering your account, including billing

  • Securing the Site and Application and protecting your information and data

  • Sharing or disclosing to others in accordance with this Privacy Policy

  • Sharing or disclosing to others in accordance with the Terms of Service

 

Information We Share With Others

We do not share your personal or financial information with companies, organizations or individuals outside of Factory Scene with the following exceptions:

Essential Service Providers – We share information with essential third party service providers as necessary to provide the Site, Application and related services to you. For example we use Amazon Web Services (AWS) as a cloud server provider and as such share information with AWS to provide you the essential services associated with the Site and Application.

As Required By Law – In certain circumstances, we may share information as necessary and appropriate under applicable laws (including outside your country of residence) to comply with legal process or requirements.

 

Information You Share with Others

Our Site and Application may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies.  Please check these policies before you submit any personal data to these websites.

 

Data Retention

We hold onto your personal data only as long as required to provide you the service or purposes outlined in this Privacy Policy, unless a longer retention period is required by applicable law.

 

Security

We are committed to protecting Factory Scene and our users from unauthorized access to, or unauthorized alteration, disclosure, or destruction of, information we may possess. To provide for the security of information in our possession, we may:

  • encrypt information in our possession

  • offer or require multi-step authentication when you access your account

  • review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access

  • restrict access to personal or financial information to Factory Scene employees, contractors, partners, or agents who need to know that information in order to process it for us and are subject to confidentiality obligations

 

Your Options

You may request your account be deleted by our support department by emailing contact@factoryscene.com from the email address associated with your account and indicating “CANCEL” in the subject line of the message. This is no way removes the obligations associated with the Terms of Service previously signed for use of the Application or related services.

 

Questions About Our Privacy Practices

For any other questions related to this policy please email contact@factoryscene.com indicating “PRIVACY POLICY” in the subject line of the message.

TERMS OF SERVICE (APPLICATION ONLY)

For those using the Application the most recent Terms of Service can be found here: Factory Scene Terms of Service